Unternehmensprozesse und IA (D)

Wie IA-Prozesse und Methoden in bestehende interne Prozesse eines Unternehmens einfliessen können, ist ein sehr spannendes Thema und meist nicht gerade einfach. Es wird früher oder später viele Personen in IT-Unternehmen beschäftigen. Peter Boersma hat auf dem IA Summit 2005 in Canada einen interessanten Vortrag dazu gehalten. Hier liegt seine Präsentation.
Die von Informationsarchitekten angestrebten Vorgehensweisen in Projekten sind in der Realität aufgrund vorgegebener Prozesse und Rollen nicht immer leicht umzusetzen.
Speziell in Deutschland sollte es daher eine Diskussion zu diesem Thema geben, um den Vorsprung anderer Länder(USA, England, Holland, Dänemark, Schweden)im Tätigkeitsfeld Informationsarchitektur wieder etwas einzuholen.
Wie ist eure Erfahrung zu diesem Thema? Lasst es uns wissen und diskutieren.

Join the IA Club in Germany (E)

Hi, all European IAs are welcome in the german openBC (Business Club). Just sign in and start networking.
In response to some very interesting chats at the EURO IA Konferenz this month, the whole team would like to welcome you in our IA network. We would like to get to know IAs from all over Europe. Our team just started inviting people from Germany. So it's never too late to say hallo for you :).

Language Disclaimer: We can always start an english section for you if that helps us networking here.

Institut für IA sucht Verstärkung (D)

Folgende Aufgaben warten auf freiwillige Interessierte IA'ler beim IA Institute(D):

Übersetzer f. IA Artikel (Englisch > Deutsch, später auch Deutsch > Englisch)

Gesucht werden eine(r) oder mehrere engagierte Freiwillige für Übersetzungen. Interesse an der Thematik der Informationsarchitektur oder damit in Verbindung stehenden Tätigkeitsfeldern(UX, ID, etc.) ist Vorraussetzung, da wir natürlich hoffen, länger mit dir zusammenzuarbeiten. Die Umsetzung der Übersetzungen erfolgt nach der Übersetzungs-Regelung des IA Institutes(2xProofreadings). Übersetzungen sind eine sehr gute Möglichkeit, sich mit der IA Thematik zu beschäftigen, daher auch für Newbies geeignet.

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Assistent - Recherche IA Papers - (Deliverables, IA Descriptions, IA Case Studies....)

Um IA-interessierte im deutschsprachigen Raum noch besser informieren zu können und Argumentationshilfen für IA in Businessprozessen bereitzustellen, wird ein motivierter Mitarbeiter gesucht, welcher eine gute Nase für nützliche
Inhalte und Dokumente hat.

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Assistent - IA Jobsuche (Deutschland, deutschsprachiger Raum, EU)

Um gemeinsam für unsere deutsche IA-Gruppe(und zur Bereitstellung auf www.iainstitute.org/de) einen "Radar" zu entwickeln, wie sich der IA-Stellenmarkt in Deutschland weiterentwickelt, suchen wir einen Assistenten für IA-Job-Recherche. Die Person sollte in deutschen Netzwerken nachforschen, mit Agenturen korrespondieren und ein persönliches Networking betreiben können.

IA paper in two pages (E)

An IA paper should cover the range from simple description to wider
"birds eye view"

Questions
- Who has some input?
- What information is interesting for the target audience? (> clustering)
- Already existing documents in English? (IA wiki)
- Any other existing white papers in other languages? (> language represantatives)

Categories so far:
- 01 General IA views/descriptions (definitions of famous IA people)
- 02 Business value (Synergies,ROI)
- 03 Graphical descriptons of IA
- 04 Deliverables
- 05 IA Processes and Methodologies - short teasers (image/text/links)
- 06 Readable Books - Linklist

EURO IA 2005 in Brüssel (E)

>> View the Conferenz Site of the EURO IA 2005
>> Contacts: Some are in the Euro IA Blog
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In short the important messages from the speeches:


Keynote Speech - Andrew Dillon
- IA will be relevant in the Web 2.0 movement:
movement from Web 1.0: >> to Web 2.0:
> Ofoto >> Flickr
> Mp3.com >> Napster
> Britannica >> Wikipedia
> Personal Page >> Blog
> Taxonomy >> Folksonomy
> Stickiness >> Syndication
> Publishing >> Participation
> Page views >> Costs per clickscreen
- User experience has strongly to do with(triangle): Behavior,
Emotion, Result
- IA is a craft-based discipline > problems with craft disciplines
- Information has more than physical shape: Meaning, Imagery,
Aesthetics, Value, Emotion, Shape
- Diagram for "Designing Usable Electronic Text"
- Beyond navigation: Patterning, Wrappping, Anchoring, Emergent
structure

Data is stored - information is experienced:

• experiences have human consequences


• We are shaping the experience of millions


• How does content impact action


• information breeds

- Usability is a design value, not a competitive field
- And, the discussion between big or little IA won't bring any advantages

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IA in a European Dimension - Peter Bogaards
- A view on the rich and big european background (Otlet, etc.)
- UCD (User Centered Design) - European tratition with roots in Scandinavian academics
- Multilingual, multicultural, and multidisciplinary
- Mobility, open source, and Web 2.0

Weaknesses:

• lack of coherence


• different connotations of the term "IA"


• Proficiency in verbal and written English


• Euro economy no big support for IA


• No real IT or internet industry (Apple, Sun, IBM, eBay or Amazon)


• The state-run educational system (very slow integrated programs/reforms, brains move to US)

Opportunities:

• The Lisbon Strategy - stimulation of the knowledge society by the Lisbon Agenda of the European Union


• Initiatives will result in increasing opportunities for IA's to get a job


• Emerging local players idetify user experience in general and information architecture as critical success factor


• Growing IA comunity in Europe


• open source and the so-called "Web 2.0 paradigm of participation"


• The community of European IA must face it's challenges.

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Marketing IA - Experiences and examples from Norway - Mona Halland
Lessons Learned
- Documentation and quantification is powerful
- Keep it simple
- Speek up with a clear voice
- Forget the Jante law
- We all should network and start bloging

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Shared References - Eric Reiss
Creating effective shared references

- Creating a shared frame of reference
- What do we have in our toolkit? > visual, words, sound
- CONTEXT IS KING
- Culture can kill individual elements

- What are you looking for in a SHOE? > Great example!
- Written descriptions - "But don't just take our words for it"
- Common vocabulary - or foreign language?
- The "as" factor
- "Sometimes size DOES matter (action photos and common objects)
- Ergonomics #1 - wireframes
- Ergonomics #2 - feedback

Let's lern from Eric :)!

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The Italian and the English Model - Simone Fuchs&Luca Rosati
- Case study
- Berrypicking (change, continue, alter, do)
- Faceted Classification method + vocabulary
- The two Methods described
- Different mental models (I want..., I need..., I'm in Turin, ... )
- An associative model
- For more information...

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Getting Around the BBC
- Case study
- Combination of Search, Navigation and Index
- IA is only part of it - three things influence: user experience, infrastructure, Culture
Lessons learned:
- Take time to get buy-in at the start
- Need operational and political champions
- Takes a long time to effect change
- Even if IA stuff not that hard - getting it agreed on and implemented
- That means dealing with technology, politics, corporate culture, business processes, etc.

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Putting UX Design at the Heart of the World's Largest IT Projekt - Lit Lewis, Framfrap UK
- Case Study
- Why a Common User Interface (UI)?
The approach
- Design methodology
- User research
- Designing for safety
- Information standards
- Participation of experts
- Incorporating clinical decision support

IT in healthcare
- Healthcare provision must become more efficient
- Historically, IT has been a low priority
- IT is a key part of modernisation
- Efficiencies are possible at the same time as increasing safety & quality of care
- UK primary care
- UK secondary care
- Internationally
- Required cultural shifts

- National diversity
- Different UIs
- Clinical subject areas
- Approach
- Clinical terminology
- Accessibility
- Clinical knowledge framework ("Map of Medicine")
- International adoption (international and own standarts involving other countries)
- NHS NPfIT is leading the world in joined-up healthcare
- NHS has scale to influence international product development

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IA for Augmented Shopping Environments
- User-centered Design (UCD) ISO 13407
- Spiral methodology for requirements capture
- Interesting virtual/real shop installation (Prototype)

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Paul Otlet, the man who wanted to Classify the world
- From Wikipedia, the free encyclopedia

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Mobile Internet Campaigns - Reinoud Bosman
- Building mobile internet sites is complex(markup standards, browser standardization, ...)
- Approach: Task Analysis, Screenflows, Wireframes(-highlights)
- Lessons learned: Dead-end IA, End-to-end IA, Forms are a pain, Latency vs. Speed, Minimise memory load, Screen design, Leave out what you don't need,...


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Panel: Using Community Tools to Capture Knowledge in the Organization
- Comparing three Systems from the NATO,the BBC and icogs NV
- Blogs, Wiki's, Enterprise Content Management
- each panelist will present one of these solutions

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IA as a Means of Assessing and Creating Organisational Information Coherence
- Given that most IA related work starts somewhere in the middle how does one manipulate the client to get into an IA situation?
- Getting a golobal picture
- A Web Site or a Web based Intranet is NOT the place to start!
- Interesting: Measuring the Value of Metadata(Linda McHugh, Baseline Consulting Group, www.baseline-consulting.com)
- Diagram: Metadata Maturity

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IA for the Personal InfoCloud

One of the most interesting sessions
- InfoClouds: Personal InfoCloud, Local InfoCloud, Global InfoCloud, External InfoCloud
- Personal InfoCloud (PIC)
- IAs and PICs
- Key Properties of PIC (Person-centered, Access, Organization, Tasks, actions, context aware)
- Person Attracts Information
- Model of Attraction
- MOA-Receptors
- Personal Info Cycle (Seeking, Recognizing, Retaining/Storing, Using/Creating, Following)
- Info Ruse
- Work > Mobile > Home > Office > Driving > Meetings
- How to: PIC for IA
- Granular Content Assessment
- Assemble Information for Use
- Structuring Information
- Focus: Person & Info Reuse
- Design&Develop: Standards
- Kontakt: Thomas Vander Wal

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Wrap-up & 5-minutes Madness
All readable in the Euro IA Blog
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Notes vor der EURO IA (D)

IA Community bei openBC
Bei openBC entsteht gerade eine deutsche IA Community.

Ziel: Erweiterung des deutschen Teams

Inhalte: Vorstellungen/Profile bestehender und neuer Mitglieder und deren IA-"Arbeits-Workflows".

Finden: unter Foren "Informationsarchitektur". Wer eine Einladung möchte, bitte melden.

IA Institut
Allgemeine Infos in Deutsch zum Thema IA findet man im deutschen Teil des Instituts für Informationsarchitektur (IIA).

aktuell:

Aufrufe für Interessierte zum Mitmachen

Laufende Projekte

Übersetzungen

Vorbereitung der nächsten IA Konferenz 2006(IA-Tagung 2005)

IA Roadshow

demnächst:

IA Blog

IA Case Studies als neue Site mit Linkliste

Deutsche IA Jobliste

IA Kurzbeschreibung in 2 Seiten(White Paper)

IA Prozess

IA Themen bei Flickr
>> IA-Tagung 2005
>> IA Themen bei der Ars Electronica in Linz 2005 (incl. interessanter Podcasts und Webcasts)

IA bei Delicious
Informationsarchitektur in unterschiedlichem Kontext verstehen
- Beispiel 01
- Beispiel 02

IA Blog Eintrag 01 (D)

Es ist Mittwoch 12-10-2005, 18:21. Nachdem ich hier bei Starbucks in Wien vorhin zufällig einen Hotspot für mein Laptop fand und gerade überlegte, was wohl eine adäquate Art sei, Themen auf der EURO IA Konferenz 2005 in Brüssel just-in-time zu dokumentieren, war schnell die Idee für dieses kleine "IA-Brainstorming-Blog" entstanden :). Es ist also ein IA-Just-in-time-Noteblog für Themen rund um die Informationsarchitektur.